Without a customer portal
Service information gets spread across inboxes, PDFs, text messages and old conversations.
JobWall Customer Portal gives your service business its own branded customer portal for jobs, service history, documents, equipment and service requests — all connected to ServiceM8.
JobWall Customer Portal gives customers one place to return to whenever they need information about past work, upcoming service, shared documents or another visit from your team.
Service information gets spread across inboxes, PDFs, text messages and old conversations.
Your customer has a branded place to come back to — built around the information your business chooses to share.
JobWall Customer Portal gives customers useful access without turning ServiceM8 into something they have to understand.
Customers can see upcoming and previous jobs, including the details your portal is designed to show.
Explore features →Share customer-safe quotes, invoices, reports, PDFs and photos directly from the ServiceM8 Job Card.
See sharing controls →Show the things you maintain using terminology that matches your business — Equipment, Vehicles, Tools, Assets or Machines.
See how it adapts →Give existing customers a simple way to send a new service request back to your team for review.
See the customer flow →Your company name, logo, colour and portal terminology shape the customer experience.
See branding options →JobWall Customer Portal stays connected to ServiceM8 so the portal can reflect the latest customer-facing information.
See how it works →JobWall Customer Portal is designed around deliberate sharing. Your staff decides which documents and photos are made available in the portal.
JobWall Customer Portal sits alongside ServiceM8. Your staff keeps using the system they already know while customers get a simpler experience built for them.
Add JobWall Customer Portal through the ServiceM8 Add-on Marketplace and connect your ServiceM8 business.
Choose your portal address, branding, terminology and the customer features you want to offer.
Your customers securely sign in to their own portal and stay connected to your business.
Staff can access JobWall Customer Portal from ServiceM8 Job Cards on web and mobile, control what gets shared, and keep customer-facing information connected to the work already happening in ServiceM8.
Not every service company maintains “equipment.” JobWall Customer Portal lets each business use the terminology that fits the work it does.
Keep your existing workflow. Add JobWall Customer Portal to help customers stay connected to your business before, during and after the job.