JobWall Customer Portal for ServiceM8 businesses

Give your customers a better way to stay connected.

JobWall Customer Portal gives your service business its own branded customer portal for jobs, service history, documents, equipment and service requests — all connected to ServiceM8.

Available through ServiceM8 Add-ons. Your team keeps working in ServiceM8.
northlineservices.jobwall.app
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Northline ServicesCustomer Portal
JobsDocumentsVehiclesRequest Service
Customer Portal

Welcome, Alex

Job #1842 · Annual ServiceScheduled
Job #1798 · Repair
JJobs
DDocuments
VVehicles
+Request Service
Northline ServicesCustomer Portal
Upcoming job
Annual Service
Job #1842Scheduled September 3
Service historyPrevious work in one place
Request Service
↻Connected to ServiceM8
✓You control what customers see
◉Your company branding
↗Web and mobile friendly
A better customer experience

Your customers shouldn't have to search through old emails.

JobWall Customer Portal gives customers one place to return to whenever they need information about past work, upcoming service, shared documents or another visit from your team.

Without a customer portal

Service information gets spread across inboxes, PDFs, text messages and old conversations.

×Customers call your office to find old information
×Service history is difficult for customers to follow
×Your business can disappear from view after the job is done

With JobWall Customer Portal

Your customer has a branded place to come back to — built around the information your business chooses to share.

✓Jobs and service history stay easy to find
✓Documents and photos can be shared intentionally
✓Requesting the next service is simple
What customers can do

One portal. The parts of your service relationship that matter.

JobWall Customer Portal gives customers useful access without turning ServiceM8 into something they have to understand.

J

Jobs & service history

Customers can see upcoming and previous jobs, including the details your portal is designed to show.

Explore features →
D

Documents & photos

Share customer-safe quotes, invoices, reports, PDFs and photos directly from the ServiceM8 Job Card.

See sharing controls →
A

Equipment, vehicles & assets

Show the things you maintain using terminology that matches your business — Equipment, Vehicles, Tools, Assets or Machines.

See how it adapts →
+

Request Service

Give existing customers a simple way to send a new service request back to your team for review.

See the customer flow →
B

Your branding

Your company name, logo, colour and portal terminology shape the customer experience.

See branding options →
↻

Automatic updates

JobWall Customer Portal stays connected to ServiceM8 so the portal can reflect the latest customer-facing information.

See how it works →
You stay in control

Being in ServiceM8 doesn't automatically mean being visible to the customer.

JobWall Customer Portal is designed around deliberate sharing. Your staff decides which documents and photos are made available in the portal.

✓
Hidden by defaultQuotes, invoices and attachments aren't exposed simply because they exist.
✓
Share from the Job CardStaff can control customer visibility where they already work.
✓
Remove access when neededTurn sharing off and the customer-facing file is no longer available.
How JobWall Customer Portal works

Get connected without changing how your team works.

JobWall Customer Portal sits alongside ServiceM8. Your staff keeps using the system they already know while customers get a simpler experience built for them.

STEP 01

Get JobWall Customer Portal

Add JobWall Customer Portal through the ServiceM8 Add-on Marketplace and connect your ServiceM8 business.

STEP 02

Make it yours

Choose your portal address, branding, terminology and the customer features you want to offer.

STEP 03

Invite customers

Your customers securely sign in to their own portal and stay connected to your business.

See the full setup →
Built around ServiceM8

Keep working in ServiceM8. JobWall Customer Portal takes care of the customer side.

Staff can access JobWall Customer Portal from ServiceM8 Job Cards on web and mobile, control what gets shared, and keep customer-facing information connected to the work already happening in ServiceM8.

Get JobWall ↗
Built for different service businesses

Call things what your customers call them.

Not every service company maintains “equipment.” JobWall Customer Portal lets each business use the terminology that fits the work it does.

EquipmentVehiclesToolsAssetsMachines
Ready to give customers their own place?

Turn your ServiceM8 account into a better customer experience.

Keep your existing workflow. Add JobWall Customer Portal to help customers stay connected to your business before, during and after the job.