JobWall
Company PortalGet JobWall ↗
Features

A customer portal built around the service relationship.

Give customers useful access to their history with your business while your team keeps managing the real work in ServiceM8.

Get JobWall ↗How it works
Jobs

Upcoming work and service history in one place.

Customers can return to JobWall to see upcoming and previous jobs associated with their account, without needing access to ServiceM8 itself.

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Customer-friendly job viewJob number, category, address and scheduled or completed date.
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Clear scheduling stateIf a job has no date yet, customers simply see “To be scheduled.”
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Company-contact based accessCustomers only see information connected to their own customer account.
Job #1842 · Annual ServiceScheduled
Job #1798 · Water Heater Service
Documents & photos

Share intentionally, not automatically.

Your team chooses which customer-safe files appear in JobWall from the ServiceM8 Job Card. Quotes, invoices and attachments remain hidden until someone explicitly shares them.

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Quotes, invoices, reports and PDFsShare the documents customers need.
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PhotosMake selected customer-facing images available.
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Friendly display namesUse a customer-facing name without changing the original ServiceM8 filename.
Equipment, vehicles, tools & assets

Make ServiceM8 Assets feel native to your business.

JobWall uses ServiceM8 Assets underneath, but your customers don't have to see generic terminology. Choose the words that make sense for what your company maintains.

EquipmentVehiclesToolsAssetsMachines
Vehicles

2022 Ford Transit

Customer equipment record

Service history
Request Service

Make the next request easy.

Existing customers can send a service request from their portal. The request is delivered into the ServiceM8 workflow for your team to review and follow up.

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Customer descriptionThey can explain what they need help with.
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Service address and preferred timingCollect useful context without promising an appointment.
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Link a specific assetWhen relevant, customers can identify the vehicle, tool, machine or other item needing service.
Request Service

How can we help?

Add the customer layer

Keep ServiceM8 for your team. Give JobWall to your customers.

Get JobWall through the ServiceM8 Add-on Marketplace and set up your branded portal.

Get JobWall ↗Visit Support